Performance trends

Why is this measure important?

Recognized national and state standards set the expected level of operational performance and assure emerging trends and challenges are appropriately managed.
Now that educational services have been transitioned to Montgomery College, all programming falls under the college's professional accreditation.

Factors contributing to current performance

  • Mandatory Maryland Correctional Standards and American Correctional Association (ACA) standards guide correctional operations in best practices and emerging correctional trends, diminish county exposure to litigation and liability, and promote safer working environments and the well-being of staff and the inmates and residents committed to our custody.
  • The Department is also in 100% compliance with the federally mandated standards of the Prison Rape Elimination Act. None are discretionary or non-mandatory.

Factors restricting performance improvement

  • Aligning core operations and emerging trends of correctional management with best practice standards are continuously explained, advocated, and supported by the County Executive, Council and the community to sustain this complex process.
  • Data development assists in predicting trends and management challenges. Increases in population acuity requires constant monitoring.
  • New staff must be trained to the letter of standards and acclimated to the DOCR culture. Current vacancy rates due to challenging recruiting has increased the DOCR vacancy rate. DOCR must maintain a high hiring standard to maintain and sustain operational mandates.

Performance improvement plan

  • National and State standards that guide best practice and the safest correctional operations are consistently integrated into daily operations, staff training and the evaluation of all DOCR programs without deviation.
  • Data dashboarding allows for constant monitoring and operational adjustments. We continue to increase our ability to collect and analyze information which allows us to be more proactive than reactive in our system management.
  • Adjust internal and external resources to the changing complexities of correctional management and the national movement of Justice Reform.