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Montgomery County Fire & Rescue Service (MCFRS)

MCFRS At A Glance

MCFRS Core Function

What the Department Does and for Whom

The core function of the Montgomery County Fire and Rescue Service is to protect lives, property, and the environment with comprehensive risk reduction programs and safe, efficient, and effective emergency response provided by career and volunteer service providers representing Montgomery County’s diverse population.

How Much? How Many?
  • FY17 Budget: $215,939,550
  • FY17 Full-Time Equivalents (FTEs): 1,302.76
  • County-employed emergency positions: 1,176
  • Volunteer emergency personnel (FFII and above or EMS Provider I and above): 786
  • County-employed technical, administrative and non-uniform positions: 127
  • 46 work sites, including 37 fire-rescue staions, Public Safety Headquarters (PSHQ), Public Safety Training Academy (PSTA), Emergency Communications Center (ECC), Public Safety Logistics (PSL) (formerly "Central Maintenance Facility"), Dover Road Warehouse, Fire-Rescue Occupational Medical Section (FROMS), Community Service Building (CSB), and others.
  • 117 primary front line apparatus: 35 engines (incl. 33 paramedic engines), 28 ambulances, 12 medic units, 16 aerial units (incl. 1 paramedic aerial tower), 11 brush trucks, 8 water tankers, 6 heavy rescue squads, and 1 ALS chase unit 

Emergency Response

What the Department Does and for Whom
  • Response to fires to save lives and property
  • Response to Advanced Life Support (ALS) incidents to save lives during life-threatening medical emergencies
  • Response to Basic Life Support (BLS) incidents to treat and transport sick/injured persons
  • Response to other “all-hazards” incidents
How Much? How Many?
  • Incidents: 116,823

   - EMS incidents: 92,488

    - Fire incidents: 16,498 (includes fire-full assignment and fire adaptive)

     - Special operations incidents: 807

     - Service calls: 7,518

 

  • Unit responses (including federal units*): 230,949

   -In-county: 226,181 (98%)

   - Mutual aid: 4,768 (2%)

*Deployed at 5 federal fire stations within Montgomery County

 

 

9-1-1 Call-processing and Dispatch

What the Department Does and for Whom

MCFRS personnel at the Emergency Communications Center take/process calls for assistance and dispatch MCFRS resources. They also provide pre-arrival instructions to the 9-1-1 caller as needed.

How Much? How Many?
  • Emergency calls processed: 142,237
  • Non-emergency calls– incoming*: 47,375
  • Total calls: 189,612

*MCPD no longer tracks outgoing non-emergency calls

Fire & Explosives Investigations

What the Department Does and for Whom

Fire and Explosive Investigations (FEI) personnel perform investigations of major fires, potential arsons, fires involving injuries or deaths, and incidents involving actual or potential destructive devices.

How Much? How Many?
  • FEI Investigations: 568

   - Fire: 382

   - Explosive: 186

Fleet Support and Maintenance

What the Department Does and for Whom

Apparatus and equipment purchase, inspection, testing, and maintenance is overseen by the Fleet Support and Fleet Maintenance Sections except for units handled directly by Local Fire and Rescue Departments (LFRDs).

How Much? How Many?
  • Primary apparatus (County-owned + LFRD-owned) received in FY17: 2 EMS units, 3 aerial units, 1 rescue squad
  • COMAR-mandated vehicle inspections performed: 226
  • Tests performed: 64 pumps, 25 aerial devices, and 6,949 ft. of ground ladders tested
  • Tools and equipment-related defects reported/repaired: 2,283

Training

What the Department Does and for Whom

MCFRS firefighter-rescuers receive required training at the Fire-Rescue Training Academy, through drills at stations and in the field, and via on-line courses to achieve certifications in fire suppression, rescue, EMS, hazmat, and command competencies. Potential recruits are mentored via the Candidate Physical Ability Training (CPAT) program to develop the physical abilities demanded by the job.

How Much? How Many?
  • 277 classes taught
  • 4,085 students completing classes with 143,142.5 student hours (averaging 35 hrs./student)

Firefighter Wellness and Safety

What the Department Does and for Whom

The Fire-Rescue Occupational Medical Section (FROMS) provides annual physicals for uniformed personnel, coordinates medical care for injured MCFRS personnel, and provides wellness services to keep MCFRS personnel healthy and return those who have been injured to active service. Safety Officers inspect equipment and facilities and oversee personnel safety at major incidents. 

How Much? How Many?
  • Annual physicals conducted: 1,966
  • Significant medical interventions by FROMS: 24 in FY17 (102 total since FY04)
  • Personal protective gear inspections by Safety Office: 1,874
  • Risk consultations (formerly “work site inspections”): 140
  • Worker’s comp claims: 731 (0.14% decrease compared with FY16's 732 claims)

Community Outreach

What the Department Does and for Whom

The Community Outreach Office provides incident, safety, and other departmental information to the public via the broadcast, print and social media. MCFRS provides fire safety and injury prevention education, child safety seat inspections, and related risk reduction programs such as Safety In Our Neighborhood and Risk Watch. Emphasis is placed on children, seniors, immigrants, health care facility operators, and residents of high-rise buildings. A grant-funded, fire safety and injury prevention program is targeted at seniors to reduce their fire and EMS risk.

How Much? How Many?
  • Approx. 78,000 information requests and releases handled by PIO via social media and phone
  • Formal news advisories and releases: >50
  • 850,000 Facebook views; 101,727 Blog visits; 7 million Twitter views; 7,000 YouTube views
  • 2,226 residences visited; 507 smoke alarms checked for proper functioning and 64 batteries replaced; and 1,389 smoke alarms installed through the Safety In Our Neighborhood program
  • Child safety seats inspected: 4,615
  • Child safety seats distributed via voucher: 277
  • 258 "Safe Kids" events held with 3,330 participants
  • 27 public and private schools participated in "Risk Watch" risk reduction/injury prevention program
  • 180 residents trained and certified in cardio-pulmonary resuscitation (CPR) through the Community Emergency Response Team (CERT) program

Legend: Performance Improved / Optimal; Performance Consistent; Performance Declined; Measuring; Collecting Data;

Headline Performance Measures

Responsive and Sustainable Leadership